Las Condes · Santiago de Chile
Commercial documentation

Two clocks start the moment you issue an invoice.

Grupo Venecam SpA administers commercial documentation for small suppliers in Santiago — issuing, acknowledging, filing and tracking the paperwork that a sale actually consists of. We do not buy invoices, we do not lend, and we do not collect anybody's debts.

We wrote this page because the two most important deadlines in a Chilean sale are automatic, short, and almost never diarised. Both of them pass in silence, and silence is what decides them.

Drag the day. Watch what changes by itself. General information — not advice on your invoice
0 days since the invoice was received
Issued
Day 8
Day 30
Window open

The buyer may still object

Nothing is settled yet. The buyer can formally object to the invoice, and the supplier should be making sure the receipt of the goods or services is properly recorded.

Days as shown are for explanation only. The periods below run on the bases set by the legislation, which are not all counted the same way — check the actual dates on the actual document.
Section one

Eight days to object. Thirty days to pay.

8
days · to object
The invoice becomes irrevocable Under the law governing the executive merit of invoices, a buyer who does not formally object within eight days of the invoice being received is treated as having accepted it. The deadline is fatal: once it passes, acceptance is irrevocable, and later commercial adjustments do not undo that status. Buyer: object inside the window or not at all.
30
days · to pay
Payment falls due by operation of law The prompt payment law sets a maximum of thirty calendar days from receipt of the invoice for the outstanding balance to be paid. This is the default, and it applies whether or not anyone discussed payment terms. Supplier: the term is yours by default, not by negotiation.

The two clocks do different jobs and are often confused. The eight days decide whether the invoice is beyond argument. The thirty days decide when the money is late. A supplier can win the first and still be unpaid; a buyer can lose the first and still have thirty days.

What they have in common is that neither requires anyone to do anything. They run on their own, from the document, and both of them are decided by whoever did not act.

Which date actually starts the clock

Not the date you wrote on the invoice, and not the date you emailed it. The periods run from the invoice being received in the correct sense for each rule, and the two rules do not define receipt identically. The single most valuable thing a small supplier can do is keep provable evidence of when the document and the goods were received — because every argument that follows is an argument about that date.

Section two

What an invoice needs before it is worth anything in court

An invoice that carries executive merit can be enforced directly, without first having to prove the underlying sale all over again. That status is not automatic on issuing the document — it depends on conditions, and small suppliers routinely lose it on the last one.

  1. It was not objected to in timeNo formal objection was made within the eight-day window following receipt.
  2. Receipt of the goods or services is recordedThere is a record that what was invoiced was actually delivered or performed. This is the condition most often missing, because it is the one that depends on somebody on the buyer's side doing something.
  3. The obligation is currently dueThe payment term has run. An invoice that is not yet due is not yet enforceable, however correct it is.
  4. Nothing is still conditionalPayment is not hanging on an outstanding condition, approval or milestone. Where it is, that condition — not the invoice — governs.

Habits that protect the position

  • Issue promptly, and keep proof of when it was sent and received
  • Chase the acknowledgement of receipt rather than assuming it happened
  • Keep delivery notes, signatures and timestamps with the invoice, not elsewhere
  • Diarise both deadlines on the day the invoice goes out
  • Raise a dispute in the formal channel, in writing, inside the window

Habits that quietly destroy it

  • Settling a disagreement verbally and letting the window close
  • Issuing a credit note afterwards and assuming it reopens the question
  • Delivering without anybody recording that delivery happened
  • Letting the paperwork follow the goods by weeks
  • Treating "they always pay eventually" as a filing system

None of this is exotic. It is the ordinary administration of a sale — and in a small business it is the work that gets done last, by whoever is least busy, which is why the deadline usually passes before anyone has looked at the file.

Section three

Longer payment terms, late payment, and a change of creditor

A longer term has to be registered to exist

Parties can agree in writing to a payment period longer than thirty days, provided the agreement is not abusive toward the creditor. But such an agreement must be registered with the Ministry of Economy within five business days of being signed. If it is not registered in time, the agreement is void and the thirty-day default applies as though it had never been made.

This matters in both directions. A supplier told "our terms are ninety days" is entitled to ask whether that agreement exists in writing and whether it was registered. A buyer relying on extended terms that were never registered is relying on nothing.

Being late is priced by the law, not by the parties

Where payment is late, the legislation sets what follows rather than leaving it to the contract: interest calculated on a statutory reference basis, plus a fixed recovery commission equal to 1% of the outstanding balance. Suppliers frequently do not know this exists, and so do not claim it. Buyers frequently do not know it either, and are surprised by it.

Your invoice can change creditor without asking you

An invoice can be assigned to a third party — this is how factoring works. The assignment is made by lodging a digitally signed electronic file with the tax authority's transfer registry, which is what legally notifies the buyer that the creditor has changed.

The consequence for a buyer is concrete and expensive: once an assignment has been properly registered and notified, paying the original supplier does not discharge the debt. The money has gone to somebody who is no longer the creditor, and the actual creditor can still demand payment.

One habit that prevents the whole problem

Before paying any invoice of significance, check the transfer registry to see whether it has been assigned, and pay whoever the registry says is the creditor. It takes a moment, it is a public record, and it is considerably cheaper than paying twice.

Three things that are decided by nobody doing anything

Most commercial disputes here are not won or lost by argument. They are settled in advance by a deadline that ran while both sides were busy.

ACCEPTANCE

A buyer who says nothing for eight days has accepted the invoice, whatever they intended. Silence is not neutral — it is a decision the law makes on your behalf.

THE DUE DATE

With no valid registered agreement to the contrary, the term is thirty days. Neither party has to invoke it and neither party can quietly ignore it.

WHO YOU OWE

An assignment registered and notified changes the creditor by itself. Paying out of habit, to the name you know, is how the same invoice gets paid twice.

Section four

What Grupo Venecam is — and what it is not

Grupo Venecam SpA is a private company in Santiago providing commercial documentation administration to small suppliers. The work is clerical and it is deliberately narrow: issuing and filing documents correctly and on time, confirming that acknowledgements and delivery records exist, keeping the deadlines visible, and explaining in plain language what a document does.

The word "Grupo" is part of our registered name. It indicates no subsidiaries, no affiliates and no parent, and nobody else guarantees our obligations.

What we do not do, on any terms
  • Buy, discount, factor or finance invoices, or arrange for anyone else to
  • Lend money, arrange credit, or introduce clients to lenders for a fee
  • Accept, hold or handle funds or payments belonging to clients or their customers
  • Collect debts, contact a client's customers to demand payment, or act as anyone's collection agent
  • Give legal, tax, accounting or audit advice, or represent anyone in a dispute
  • Issue, alter or file any document that does not reflect a real transaction

Where a matter needs a lawyer or an accountant — and enforcing an invoice does — we say so and stop. Describing how a deadline works is administration. Advising what to do about your particular dispute is a profession we do not practise.

Our office

We work from Nueva Tajamar 481 in Las Condes, by appointment. Please write or call before coming.

Get in touch

Contact

Enquiries

Email
company@grupovenecamspa.com
Phone
+56 9 8694 4495
Languages
Spanish, English

Office

Company
Grupo Venecam SpA
Address
Av. Nueva Tajamar 481, oficina 405
Las Condes, Santiago
Chile
Note
By appointment. Please write or call first.